F.A.Q.

ALL THE ANSWERS YOU NEED

GENERAL QUESTIONS

Is the data center completely owned by you or do you co-locate?

We have both our own data center and we also co-locate we have established data centers in Arizona , Florida , New York, Boston, Canada, Czech Republic, Slovakia, Croatia, Germany, UK, Netherlands, Spain, Italy, other locations are co-located such as France, Switzerland, Russia, Romania.

Do you offer web designing, maintenance services?

Yes we do offer such services for a minimal fee just contact us via our contact form or e-mail us for more information.

Where are you located?

We are located in Phoenix Arizona.

What is the policy on "SPAM" and "unsolicited emails"?

Many bulk e-mail service providers have Acceptable Use Policies (AUP) or Terms of Service (TOS) that prohibits you from sending Unsolicited Bulk Emails, nor can you use an email list that you may have harvest or purchased from online. They also claim 100% inbox rates which also not true especially when you are sharing your IPs and Domains with others on the same network, and if you so get some sort of complaint they will shut your account down without warning and without a refund they will even go as far as making you pay for violating their AUP. We at My Product do not do such things we do let you use your harvest or purchased list on our mailing software we take these risk because none of our clients sit on the same IPs or network so if there is a complaint we handle it without shuting down our clients. We do help you keep a good email reputation as well we also remove your domain and IPs if they are listed in one of the spam listing sites we work with almost all of them and have a pretty good comunication with most ISP.

Do you rotate my IPs & domains ?

Yes we rotate your IP's and Domains however it does depend on which package you have choosen each have their own limits others are Unlimited.